AirHelp app hits one million users as travellers switch from airline channels to independent flight

AirHelp, the world’s leading air passenger rights platform, today announced that its independent flight tracking app has reached one million users in just 12 months – a milestone that reflects a fundamental shift in how travellers manage disruption.
As airlines continue to face challenges in real-time communication, passengers are increasingly seeking independent data to track flights, monitor disruptions and protect their schedules.
Over the past year, app users conducted more than five million searches for flight numbers, airline and airports – and nearly half (46%) were monitoring someone else’s journey, suggesting that live, independent flight data has become a way for people to track loved ones rather than wait on carrier updates.