Excellent Net Promoter Score (NPS) reflects customer confidence in the UAE and flydubai

flydubai, the Dubai-based carrier, has reaffirmed the strength of customer confidence in the United Arab Emirates and Dubai’s position as a global aviation hub, following the multiple airspace disruptions that took place since the beginning of the regional conflict.

During this challenging period, the UAE’s decisive leadership ensured that all measures taken prioritised the wellbeing of passengers and crew, while maintaining operational integrity. Temporary airspace closures were implemented proactively based on real-time intelligence and risk assessments, with a carefully coordinated and phased reopening that reinforced trust in the system.